Privacy Policy

KeepOak uses the information you provide to review access requests, operate your account, provide customer support, and protect the service.

What we collect

This includes your name, email address, account and subscription status, and technical records needed to secure and operate the service. KeepOak does not ask for your email password.

How we use it

We use this information to authenticate approved customers, prevent abuse, communicate about your account, and maintain the reliability and security of KeepOak.

Managed-service access

KeepOak is a managed service, not a zero-knowledge service. Authorized KeepOak operators may access underlying infrastructure or a customer environment when needed for installation, maintenance, updates, recovery, security work, or customer support.

Your choices

You can ask about or update your account information by contacting KeepOak support from the email address associated with your account.