Tell us where the work stopped.

Continue with Google, or enter your email to get a six-digit code. The code works once and expires after 10 minutes. If it expires, request a new one.

Check spam and wait a minute, then request a fresh code. Only the newest code works. Support can help, but will never ask you to share a code.

Sign-in, account settings, and KeepOak AI billing once it opens. The computer, Files and agents need a workspace plan. Your account doesn’t expire without one.

Choose a plan on Pricing. You’ll see availability, the exact charge and the terms in your account, then pay with Stripe Checkout. Setup starts on its own, and your Workspace page shows each step.

No, they are billed separately. You can connect your own provider today — OpenRouter, OpenAI, Anthropic, Google and others — and pay that provider directly. Prepaid KeepOak credits, charged per token at the rate shown before you use a model, are not open yet.

Not yet. Moving a workspace to another computer is being built, and until it is, your computer and its price stay as they are. Cancelling still takes effect at the end of the paid period. If you need more room now, write to support and we will talk it through.

Duplicate charges and workspaces we can’t deliver are refunded. Change-of-mind cancellations and unused time are not. Your legal consumer rights still apply.

Open the agent and connect an AI provider. The agent needs its own connection, so being signed in to ChatGPT in your browser doesn’t count.

Uninstall removes the program and keeps its conversations, settings and backups for a reinstall. Delete permanently removes that agent’s data after offering an export and asking you to type DELETE. Neither touches your computer, Files or your other agents.

No. Agents install on your KeepOak computer and open in your browser.

You, and authorized KeepOak operators when needed for setup, maintenance, updates, recovery, security work or support. Other customers can’t.

Your plan keeps working until the paid period ends. Then, where exports are enabled, a saved copy stays downloadable for 30 days. Download it before the date your account shows.

Open Settings and security to review the affected resources and current availability. Automatic deletion and export preparation are not available yet. Write to support@keepoak.com from your account email to request closure and discuss saving your files. Opening the review does not delete anything.